$25.00 USD

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Difficult Conversations 1 hr

1 CE Training Hour

You will receive a certificate of training completion by passing a short quiz at the end of the training. 

Upon enrolling, you will have access to this class for 1 year. This allows you the opportunity to learn CE hours for repeating a course in different years.

Course Description

Having a difficult conversation with anyone is never an easy thing to do. And while we will never completing be able to shy away from a difficult conversation, we can prepare ourselves for one. In this course you will learn what is a difficult conversation, who we have them with and why. You will be given the  tools and strategies to help you learn how to have difficult conversations with success.

Goals & Objectives

  • The student will be able to identify a difficult conversation
  • The student will be able to identify the different types of people who may have difficult conversation
  • The student will be able to identify what makes a difficult conversation
  • The student will be able to identify the different reasons for having difficult conversations
  • The student will be able to identify the different prevention techniques before having difficult conversations
  • The student will be able to identify different ways to begin difficult conversations and how to be a good listener
  • The student will be able to identify problem solving techniques to help facilitate difficult conversations
  • The student will apply their knowledge by answer scenario questions.

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YOUR INSTRUCTOR:

Amy Morgan, MSC, CFRC(D), CPSL-T(D), AHCI, TECC-LEO

  • Founder/CEO - Center of Training, LLC
  • Founder - Academy Hour, LLC
  • Vice President of Education - Lighthouse Health & Wellness
  • Creator: Certified First Responder Counselor / Certified Peer Support Leader/Teammate / Academy Hour Certified Instructor programs
  • Master’s of Science in Counseling (LPC track) | , Bachelor’s of Science in Behavioral Sciences
  • Former Training Officer for Oklahoma State Bureau of Investigation
  • Mental Health Instructor - Justice Clearinghouse
  • Tactical Emergency Casualty Care – Law Enforcement Officer (TECC-LEO) certified / NAEMT
  • Mental Health Advisor – Blue H.E.L.P.
  • Survivors of Blue Suicide (C.O.P.S. Org.) Wellness Support Staff Member
  • Critical Incident Stress Management (CISM) Individual Interventionist
  • Instructor - International Association for Directors of Law Enforcement Standards & Training (IADLEST) / FirstForward / Envisage
  • PoliceOne.com /Lexipol contributing author
  • Guardian RFID (Corrections) contributing author and YouTube channel contributor
  • Author of therapy resource workbooks & training curriculum
  • Certified trainer: ASIST-Applied Suicide Intervention Skills Training
  • Certified trainer: QPR-Question Persuade Refer
  • CPI Non-Violent Physical Crisis Intervention Trainer
  • Mensa USA & Mensa Oklahoma member achievement

INTERACTIVE BIO HERE